BORM (Business Object Relationship Modeling) is a development methodology used to store knowledge of process-based business systems. It has been in development since 1993 and has proved an effective method, popular with both users and analysts. BORM is based on the combination of object-oriented approach and process-based modeling. In this paper, we present BORM use as a tool for capturing process information required in the initial phases of information system development. The main idea here is making a new information system is not only about trouble-free implementing of a new idea through new software or hardware technology. It is also about thorough analysis of the target environment, because the functions of the developed information systems will have a marked impact on the organizational and management structures, as well as on the users’ behavior of target area where the system will be implemented.